Terms & Conditions — Steplio™ Foot Drop Brace

These Terms & Conditions govern your use of the Steplio™ website and the purchase of products from our store (the "Site"). By visiting our Site and/or purchasing something from us, you agree to be bound by these Terms. Furthermore, if you do not agree, please do not use the Site.

Terms & Conditions — About Us & Eligibility

This Site is operated by Steplio ("we", "us", "our"). The store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and services to you.

By using this Site, you confirm that you are at least the age of majority in your jurisdiction and that you have the legal capacity to enter into a binding agreement.

3) Products & Information (Medical / Wellbeing Disclaimer)

Our products are intended for general support and comfort. They are not medical devices unless explicitly stated, and content on this Site is for informational purposes only. Nothing on this Site is medical advice, and it does not replace professional diagnosis or treatment. Always consult a qualified professional for medical concerns.

We try to display product descriptions, photos, and specifications as accurately as possible. However, colors and appearance may vary depending on your screen/device.

4) Orders, Acceptance & Cancellations

When you place an order, you are making an offer to purchase. We may accept, refuse, or cancel any order at our discretion (for example, due to suspected fraud, stock issues, or pricing errors). Additionally, if we cancel an order after payment, we will issue a refund to the original payment method.

5) Pricing, Taxes & Billing

Prices are shown on the Site and may change at any time without notice. Taxes, shipping, and handling fees (if applicable) are displayed at checkout. Furthermore, you agree to provide current, complete, and accurate purchase and account information.

6) Shipping & Delivery

Delivery times shown on the Site or in confirmation emails are estimates. We are not responsible for delays outside our control (carrier delays, customs, weather, disruptions, etc.). As a result, risk of loss typically passes to you upon delivery.

7) Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy (available on the Site). If there is any conflict between these Terms & Conditions and the Refund Policy, the Refund Policy will apply to returns/refunds.

8) Promotions & Discount Codes

Promotions, bundles, and discount codes may be time-limited, may have eligibility rules, may be modified or discontinued at any time, and cannot be combined unless explicitly stated.

9) Warranty Disclaimer

Except as required by applicable law, the Site and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

10) Limitation of Liability

To the fullest extent permitted by law, Steplio will not be liable for any indirect, incidental, special, consequential, or punitive damages. This includes any loss of profits, revenue, savings, data, or goodwill arising from your use of the Site or products. Therefore, where liability cannot be excluded, it will be limited to the maximum extent permitted by law.

11) User Conduct & Prohibited Uses

You agree not to use the Site for unlawful purposes, violate any laws or regulations, infringe intellectual property rights, submit false or misleading information, transmit malware, or scrape and misuse Site content or customer data. As a result, we may suspend or terminate access if we believe you violated these Terms & Conditions.

12) Intellectual Property

All content on the Site (text, graphics, logos, images, product pages, design, and layout) is owned by or licensed to Steplio and protected by intellectual property laws. Therefore, you may not copy, reproduce, distribute, or exploit content without our written permission.

13) Reviews & User Submissions

If you submit reviews, comments, or other content, you confirm you have the right to post it, agree it is not illegal, abusive, or misleading, and grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce it for operating and marketing the Site.

14) Third-Party Links

The Site may include links to third-party sites. We are not responsible for third-party content, policies, or practices. Use them at your own risk.

15) Privacy

Your use of the Site is also governed by our Privacy Policy (available on the Site). Please review it to understand how we collect and use personal information.

16) Changes to These Terms & Conditions

We may update these Terms at any time by posting a new version on the Site. Changes apply from the "Last updated" date shown above. Furthermore, continued use of the Site after changes means you accept the updated Terms.

17) Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction where Steplio operates, without regard to conflict of law principles. Courts located in that jurisdiction will have exclusive authority to resolve disputes, unless applicable consumer laws require otherwise.

18) Contact

For questions about these Terms & Conditions, please contact us using the contact details shown on our Site or email contact@steplio.shop.